NetNut Review

Static residential proxies for high-volume use.

NetNut’s static IPs are fast and perform well. But they work best for experienced users or those who want proxies at scale.

Rating 8.6 / 10
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NetNut is a relatively new proxy provider, established in 2017 in Israel. It offers exclusively residential IPs for companies that want to protect their brands, conduct business intelligence, or do some plain-ole web scraping.

We could wrap up the introduction here and move on with the review, if not for one interesting fact: All of NetNut’s residential IPs come straight from ISPs. In other words, these are static residential proxies, and not the P2P ones rented from end users. This makes NetNut rather unique, and one of the few proxy sellers in the market offering such a product.

How? Well, NetNut uses the services of another company called DiviNetworks. It’s effectively a bandwidth-sharing business; but instead of buying traffic from people, it does so with internet service providers. In effect, you get residential proxies without having to rely on end users.

This mix-and-match has its advantages. The proxies keep the stability, and much of the speed, of datacenter IPs. (There’s a reason why NetNut’s slogan – and all their Google ads – should out: NetNut is the fastest!) At the same time, they’re as hard to detect as residential proxies – websites will see your scraper as any regular Joe from Cincinnati or wherever you decide to locate it.

NetNut further emphasizes its exlusivity by stating that it draws from IP spaces with prior usage history. You might even be using them in parallel with customers of internet service providers. As a result, NetNut’s proxies should be harder to block than other static residential IPs which often come unused.

But this is all theory. How do the proxies work in practice, and where does NetNut stand compared to other top residential proxy providers? Let’s find out.

Pros
  • Static residential proxies
  • Good performance
  • Dedicated support
  • Generous free trial
Cons
  • Not beginner friendly
  • Expensive smaller plans
  • Feature lock
Key Features
  • Proxy types: Residential (static)
  • Protocols: HTTP, HTTPS
  • Locations: 50 countries
  • Targeting: Country, city (US)
  • Authentication: Whitelisted IP, user:pass
  • Sub-users: With a reseller account
  • Dashboard: Yes
  • Extras: API, browser extension
  • Support: Dedicated 24/7 support
  • Pricing: From $300/20GB ($15/GB)
  • Payment options: PayPal, Credit Card
  • Trial: 7 days

NetNut Services

NetNut commands a network of around 5 million static residential proxies. According to the provider, all of them are active during any given time. This contrasts with peer-to-peer residential IPs, whose availability comes and goes, never fully reaching the advertised amount. You’d hardly notice the difference with the large proxy providers, but it gives NetNut an edge over smaller proxy networks.

Residential Proxies

No SOCKS5.

NetNut’s proxies cover around 50 locations. They include the US, most European countries, as well as the largest countries in South America, Asia, and Oceania. Africa is the least represented region, with only a few locales to choose from. This should be enough for most geo-sensitive tasks, unless you have very specific needs. You can target cities and states, but only in the US.

The proxies use backconnect gateway servers. Because they’re static, you don’t have to rely on end-users and their devices. Instead, the servers can hold the same IP indefinitely. Rotation is also available, but if you want custom sticky sessions, you’ll need to set them up manually. The SOCKS5 protocol isn’t supported, so you’ll have to make do with HTTP and HTTPS.

NetNut emphasizes that you can use its proxies with all websites, including search engines. This is a welcome approach in times where the other providers are requiring whitelists or shepherding clients toward specialized scraping tools (especially for Google). If you have a particular target in mind, you can ask NetNut for dedicated proxies to use with that website.

Both user:pass and IP whitelisting authentication methods are available, though the latter is reserver for more expensive plans.

You can create sub-users if you enroll into the company’s reseller program.

NetNut Pricing

Starts off expensive, scales well. 

NetNut uses a traffic-based pricing model. You can choose from six plans, each having a set amount of gigabytes assigned to it. The cheapest plan gives you 20 GB for $300 ($15/GB). Custom plans are also available if the options on display aren’t enough for you.

Recently, the provider has also introduced pricing by requests. This model targets customers with very big needs, and it starts from $7,500 per month. Paying for successful requests makes the most sense when you’re scraping large web pages.

Plans differ not only by traffic but also features. For instance, the smallest option won’t give you Skype support, IP whitelisting, or API access. You can unlock them by shelling out more money.

Compared to other residential proxy providers, NetNut is around the middle of the pricing scale. It starts off rather expensive, at $15/GB, but the pricing transitions well into larger plans. For example, at 100 GB you’ll be paying $7/GB, and at 250 GB it drops even further to $5/GB. This is pretty fair for what you get. Just note that the rates might change depending on your use case.

Overall, NetNut’s pricing scheme works in your favor if you have larger needs, but it faces tough competition for smaller projects and tasks. Perhaps that’s one of the reasons why the company devotes so much space to resellers on its homepage.

netnut residential proxies pricing plans

The three smallest plans. Note how some features are unavailable at first.

NetNut Performance Tests

Mostly great. 

Proxy performance should be NetNut’s forte. After all, we’re talking about datacenter-level speeds and stability here combined with the anonymity of residential IPs. The provider further emphasizes this advantage by advertising one-hop connectivity:

Instead of going through a proxy server AND a P2P residential IP, your connection only needs to pass one server to reach the target website. End result? Speed, baby!

In practice, the proxies were indeed fast and stable. They also had impressive success rates for most of our tested websites. However, the overall success rate score got hit hard by connections to a Cloudflare server. Only 40% of the requests went through, which means that someone could have used the proxies to abuse Cloudflare’s CDN.

In our rankings for particular use cases, NetNut excelled in data scraping and market research, appearing among the top five of our tested providers. Theoretically, it should also work well for growing social media accounts due ISP addresses that don’t need to rotate.

Another notable point is that 96% of our tested IPs turned out to be unique – the highest number out of all the providers we investigated. There were no IP leaks, and the proxies didn’t appear in any of the blacklists I checked.

So, NetNut’s static residential proxies are indeed among the better ones we’ve tried, even if not fully living up to the marketing hype.

How to Use NetNut

No self-service, limited documentation. 

To create an account with NetNut, you have to enter your full name, (company) email, and a contact number or your Skype name. There’s also an optional field for domains you want to work with so that the provider could adjust the service to your uses. NetNut then will send you an email with instructions for setting up a free trial. You won’t be able to access the dashboard beforehand.

Speaking of the dashboard, it’s a mixed bag. Some parts are very fleshed out, while others are lacking or missing altogether.

In the dashboard, you’ll be able to track your usage stats, invoices, see active plans and buy new ones. You won’t be able to contact customer service. Creating or managing sub-users, changing your credentials or whitelisting IPs is also something the dashboard doesn’t normally allow. To enable this functionality, you’ll need to create a reseller account or rely on an account manager to make the changes for you. NetNut seems to pay particular attention to statistics: there are three pages dedicated to tracking your proxy use visually and even an API for programmatic access.

The dashboard also includes instructions for proxy setup. They showcase some basic hostname:port configurations and API code samples for popular programming languages. However, the examples are all static and fail to include available countries, so they’re not very comfortable to use. NetNut could learn a thing or two from Smartproxy or PacketStream in this regard.

NetNut’s static residential proxies use backconnect servers. This means that instead of a proxy list, you get one address that accesses the provider’s proxy pool and automatically rotates IPs in the back end. NetNut has special addresses for Google, Instagram, and sneaker sites. If you want a sticky IP, simply change the port number. You can add special parameters to restrict the IPs to specific a country or city.

All in all, I found NetNut to be very stingy when it comes to information, and the user experience could really be improved with better documentation. Maybe I’m saying this just because I’m so used to self-service, but I found myself relying on others more than I would’ve liked to.

Customer Support

Customers with smaller plans can reach NetNut by email only. If you have bought a larger plan, NetNut will give you a dedicated account manager. This way, most of the communication is done via Skype.

When I registered for a free trial, one of NetNut’s managers messaged me after 15 minutes or so. He immediately enabled my test account and provided me with instructions. They usually create a separate chat for active users and respond quite quickly.

Conclusion

So, what can I say about NetNut? Quite a few positive things, actually.

The little squirrel packs a punch. Its residential proxies are stable and perform well. The speeds, while not quite as a fast as advertised, still manage to compete with the market leaders. Being able to keep the same residential IP for however long you want is an underestimated bonus.

Proxies aside, improvements are needed. This applies especially to the user experience side of things: documentation is lacking, setup instructions unfriendly, and customer support limited to Skype. That’s not to say the support is bad – quite the opposite, actually. But the whole interaction with NetNut feels like it hasn’t been perfected yet.

Of course, NetNut is still a young provider. It’s only a matter of time until it streamlines things. Even now, it’s a terrific choice for scraping, market research, even social media automation – especially if you use thousands of gigabytes of data. Scale and flexibility are NetNut’s strong points, and they’re not to be underestimated.

All things considered, I’m giving NetNut a strong 8.6/10.

9 comments

  1. halo 6 gameplay on December 3, 2018 at 12:03 am

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    • Chris Becker on December 3, 2018 at 1:13 pm

      Hi halo, we’ll do that, thanks for your comment. Glad to hear you like our site!

  2. Sebastian on March 18, 2020 at 1:48 pm

    Even if in general netnut looks like pretty decent proxy provider their services really cost more than they should if you compare what they are offering. I believe there are better choices for proxy services like smartproxy for example that offer much more and cost way less.

    • Chris Becker on March 19, 2020 at 4:17 pm

      Hi Sebastian, thank you for the feedback.

    • Arnold on March 30, 2020 at 5:01 pm

      I tried both, and to be honest I got more blocks and downtimes with smartproxy.
      When I looked it up I noticed (and netnut also told me) that the reason is they have such a strong network is because of direct ISP connectivity.

      So bottom line is (for me) that it’s a total “value for money” and I’m happy with their service and great support.

      totally recommend them

  3. Micor on March 19, 2020 at 3:22 pm

    It took a proxy to work with payeer website. It’s long known to everyone, but unfortunately it’s blocked in USA. Picked up netnut.io from the available proxies. Tried to register, at registration I was sent a confirmation email to my email, which never came up. I Skypeed them. To which they started asking a lot of questions:
    “Thanks for coming out.
     
     I’d like to ask a few questions before we move on to our conversation.

     _What are your main 1-3 target sites?
     
    _Have you ever used any other proxy provider? If yes, with whom and what’s your monthly average traffic? 
     
    _Which countries would you like the proxy IP location to be in?
     
    _How did you hear about NetNut? ”

    I said it was for payeer, and then they asked me what the site was. Guys, in the 21st century, they don’t know what kind of website. And they’ve got Google disabled))) Eventually, I explained what and why, and then I was turned down. When asked why rejection is ignored. We can only guess what kind of service it is and how it works. I do not advise you to waste time on this!

    • Chris Becker on March 19, 2020 at 5:59 pm

      Hi Micor, sorry about your experience. It’s not unusual for providers to ask such things. But it sounds like NetNut could have handled the situation better.

      Are you considering any other proxy services instead?

      • Name on March 19, 2020 at 7:37 pm

        Yes, but they could:
        1. Notify me to contact the administration for registration. Instead of waiting for an email that’s never gonna come.
        2. Answer questions, not ignore them. It’s very unprofessional. And it’s worth guessing what happens after you pay…
        Proof: http://prntscr.com/rj755r

  4. Edgar on April 19, 2020 at 7:28 am

    Great review, thanks!

    Exactly what I’ve been thinking for a while now, finally a provider is changing the game with a whole different approach to their proxy network.

    No more P2P networks where you get used IPs that only god knows where/how it was abused.

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