Oxylabs Review
Oxylabs is a major proxy and web scraping infrastructure provider that competes with services like Bright Data for business clients. It’s currently the highest-rated company on this website, and one that received our Most Scalable Provider award in 2026.
These two details indicate that we consider it to be a very strong pick – maybe even for smaller projects that require quality infrastructure.
In this review, we’ll go through Oxylabs’ main products to see how they fare against the alternatives. Aside from general information, you’ll find detailed performance benchmarks based on multiple weeks of testing. Let’s go!
Use the code proxyway35 to get 35% off your first purchase.
Three-Minute Human Summary
- Oxylabs offers all proxy types and a suite of web scraping products for businesses, including APIs, browsers, and datasets. It’s one of the largest companies in the field, with around 500 employees and a $130M investment under its belt.
- The provider’s proxies cover many locations (even with datacenter-hosted IPs), support precise filtering options, and modern protocols like QUIC. Its proxy networks are the largest we’ve tried, run fast, and route requests successfully nearly 99.9% of the time.
- Oxylabs’ pricing favors companies with large needs. The plans lack paying as you go, and they expire after a month. On the other hand, you can get five free datacenter IPs with a monthly traffic allowance.
- The provider’s user experience is decent, but it lacks some quality-of-life features like a dashboard wallet or the ability to view a password without changing it. We’ve seen better, and we’ve seen worse. Identity verification is always necessary, but it doesn’t seem to be invasive.
- Overall, Oxylabs is a top choice for business use cases, if you’re looking for scalable or simply good quality proxy servers.
News about Oxylabs
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General Information
- Country: Lithuania
- Founded: 2015
- Employees (LinkedIn): 400-500
- Proxy networks: Datacenter, ISP, residential, mobile, high-bandwidth proxies
- Other services: scraping APIs (general purpose, SERP, e-comm, video), scraping browser, datasets
- Supporting tools: Chrome extension, Android app
- Price segment: Premium
- Payment methods: Credit card, PayPal, AliPay, Google & Apple Pay, wire transfer
- Trial: Available for companies
Oxylabs is a Lithuanian proxy provider running since 2015. It’s one of the biggest companies in the field, offering all kinds of proxy services and data collection tools that can help you extract data from just about any target.
Oxylabs primarily targets business clients. This reflects everywhere: from a prim and tidy website, to a list of certifications on the homepage and a dedicated account manager. Heck, its products even have insurance! – that’s a first for a proxy company. However, that also means you’ll be paying above-average prices.
This orientation toward enterprises means that Oxylabs would like to lock you into a long-term contract and foster the relationship through account managers. But lately, the provider has been opening up its platform, putting increasing emphasis on self-service and cheaper entry plans.
As a company, Oxylabs invests much effort into business ethics. The provider has made a framework for ethical proxy acquisition and that it’s a member of the Ethical Web Data Collection Initiative (you can read our interviews on proxy ethicality and KYC guidelines). In addition, Oxylabs partners with governmental and non-profit organizations through projects like 4beta.
Oxylabs owns Webshare and ScrapingBee. In July 2026, it received a $130M investment from a venture capital fund, valuing the company at $3.6B dollars. It’s safe to say that this provider isn’t going anywhere soon.
Oxylabs Proxy Networks
Oxylabs offers all four kinds of proxy servers in multiple configurations. Use the tabs to learn about their features, pricing, and performance in more detail.
🏠 Residential Proxies
A huge network of real-people IPs from all around the world. This is Oxylabs’ main product. The IPs are sourced via Honeygain (a bandwidth sharing app), direct partnerships with ISPs, and app developers.
- Advertised pool: 175M IPs
- Countries: 195+ with state, city, ASN, ZIP, coordinate targeting
- Rotation: Every request, customizable sessions up to 24 hrs
- Other features: OS, IP protocol selection
- Starts from: $30 for 5 GB ($6/GB)
- Advertised proxy pool: 175 million IPs
- Countries: 195+
- Integration method: Gateway address (gateways in CA, DE, SG)
- Filtering
- Random: ✅
- Country: ✅
- City: ✅
- ASN/ISP: ✅
- Other: State, ZIP code (US only), coordinates, operating system, IP protocol
- Rotation
- Every request: ✅
- Sticky sessions: ✅ (pre-sets, custom duration up to 24 hr)
- Session behavior: New IP after disconnect, 60 s of inactivity. Option to fail requests after disconnect
- Protocols
- HTTP: ✅
- HTTPS: ✅
- SOCKS5: ✅ (incl. UDP & QUIC)
- Authentication
- Credentials: ✅
- IP whitelist: ✅
- Concurrency: Unlimited threads & ports
- Traffic: Plan based
Oxylabs advertises over 100 million proxy servers. Of course, these being residential proxies, you shouldn’t expect all of them to be available at the same time. More realistically, we’re looking at a quarter’s data, or maybe an even longer timeframe.
You can choose from any country in the world and then further narrow down the parameters. Oxylabs is very generous in the IP filtering department, letting you choose not only a city but also a ZIP code and even coordinates.
Having said that, not all filters can be combined together. For example, you can choose either a country or ASN, which may be limiting.
You can even specify an operating system of the proxy server to make your web scraper’s fingerprint more consistent. Oxylabs also allows restricting IPs to IPv4 or IPv6, as needed. Both features can be enabled on request.
Oxylabs’ residential proxies use the format of endpoint:port – it automatically distributes requests through geographically scattered load balancers. For example, your requests through European IPs will first pass through a load balancer in Germany. Customers in China get two separate endpoints for better connectivity.
These proxies can rotate with every connection request, or you can establish sticky sessions. It’s possible to specify any duration up to 24 hours, but only when using credentials. In whitelisted IP setups they last for ten minutes. In all cases, a session drops after a minute of inactivity.
Like most residential proxy networks, this one meters traffic use. However, the number of connection requests you can make is effectively unlimited.
There is SOCKS5 protocol support, including UDP. The latter feature is still in beta and requires contacting an account manager to enable it.
- Model: Subscription
- Format: Traffic
- Modifiers: –
- Starting price: $30 for 5 GB ($6/GB)
- Trial: 7 days for companies, 3-day refund
Oxylabs charges for traffic only. The provider used to have an option to pay as you go, but it was removed in favor of monthly plans.
The cheapest plan starts at $30 ($6/GB). If you reach the cap of any plan, there’s an option to top up without upgrading.
Compared to market rates, Oxylabs charges a premium. However, its prices are in line with other enterprise-minded providers like Bright Data.
Standardized pricing comparison
We last tested Oxylabs’ residential proxies in April 2026, for our annual proxy market report.
Pool size
| Gateway | Requests | Unique IPs | Residential %* |
| Global | 3.6M over 21 days | 3,241,404 | 99.01% |
| US | 1.2M over 14 days | 929,067 | 96.38% |
| UK | 560k over 14 days | 254,230 | 98.19% |
| EU | 1.2M over 14 days | 1,029,986 | 98.57% |
| Brazil | 560k over 14 days | 537,361 | 99.22% |
| India | 560k over 14 days | 518,987 | 98.15% |
| Australia | 140k over 7 days | 50,132 | 97.95% |
* IP2Location database, Usage type data point (ISP, ISP/MOB, MOB IPs)
Comparison with other providers
In our benchmark, Oxylabs had the biggest pool out of all our tested providers. This applied to most locations, including the US. The provider’s default self-service configuration may not be tailored for ensuring maximum IP uniqueness, but that should be possible to set up if needed.
Infrastructure success rate
Requests: Same as the pool test
Target: Nearest server of a global CDN
| Gateway | Avg. success rate |
| Global | 99.93% |
| US | 99.40% |
| UK | 99.68% |
| EU | 99.85% |
| Brazil | 99.94% |
| India | 99.59% |
| Australia | 99.96% |
Comparison with other providers
These residential proxies were solid as a rock. Oxylabs’ infrastructure let us down very few times, no matter which locale we tested.
Infrastructure response time
Requests: 6 KB page size – same as the pool test, 2 MB page size – 5,000
Target: Nearest server of a global CDN
6 KB page size
| Gateway | Avg. | Median | P95 |
| Global (🇩🇪 -> any IP) | 0.60 s | 0.51 s | 1.17 s |
| US (Ashburn -> 🇺🇸 IP) | 0.65 s | 0.52 s | 1.37 s |
| UK (🇩🇪 -> 🇬🇧 IP) | 0.45 s | 0.35 s | 0.96 s |
| EU (🇩🇪 -> 🇩🇪/🇪🇸/🇫🇷/🇮🇹/🇳🇱 IP) | 0.59 s | 0.45 s | 1.37 s |
| Brazil (Ashburn -> 🇧🇷 IP) | 0.82 s | 0.77 s | 1.12 s |
| India (Singapore -> 🇮🇳 IP) | 0.66 s | 0.60 s | 1.21 s |
| Australia (Singapore -> 🇦🇺 IP) | 0.69 s | 0.60 s | 1.23 s |
2 MB page size
| Gateway | Avg. | Median | P95 |
| Global (🇩🇪 -> any IP) | 6.52 s | 2.62 s | 24.97 s |
| US (Ashburn -> 🇺🇸 IP) | 2.41 s | 1.47 s | 5.50 s |
Comparison with other providers
6 KB page size, average response time
Oxylabs’ response time hovered around 0.60 s. It’s a decent result for US and European proxies and outright impressive for countries like India, where fewer proxy vendors have infrastructure nearby.
Our 2 MB page size test shows that the connections of randomly-located proxies weren’t always good. On the other hand, even the slowest US proxies still performed outstandingly.
- Basic request: pr.oxylabs.io:7777
- Using country endpoints/IP whitelisting: us-pr.oxylabs.io:10001, 10002…
- Using the backconnect entry: customer-USERNAME-cc-us-st-us_new_york-city-new_york-sessid-ID-sesstime-10:[email protected]:7777
You get two ways to access the service. The first, called Country entry, modifies the gateway address based on your chosen country and generates different port numbers for sticky sessions. It’s simple to implement but also limited: you can’t specify anything beyond a country or create sessions with a custom duration.
The second method, called Backconnect entry, uses one gateway address that never changes. Instead, you can append the username with various parameters. Though more complex, it enables all functionality, such as filtering by ZIP code.
🏢 Datacenter Proxies
Server IPs from nearly all countries in the world (though fewer are available in self-service). Best for traffic-hungry tasks that present fewer blocking challenges.
- Formats: Shared, dedicated list, pool with 55k IPs
- Countries: 43 in five continents
- Rotation: Available in all formats, optional
- Starts from: $12 for 10 shared IPs ($1.2/IP), $6.75 for 3 dedicated IPs ($2.25/IP), or $11.8 for 20 GB ($0.59/GB). 5 free IPs with 5 GB/mo available
| Shared list | Dedicated list | Rotating pool | |
| Pool size | Based on purchased IPs | 56,000 | |
| Locations (July 2026) | 35 in five continents | 188 (sales), 36 in five continents (self-service) | 42 in five continents |
| Integration | Gateway server | ||
| Targeting | Country level | State & city (sales) | Country level |
| Distribution | Free choice of locations during purchase | Full access | |
| Replacement | – | ||
| Rotation | Every request, static | ||
| Protocols | HTTP, HTTPS, SOCKS5, UDP | ||
| Traffic | Unlimited | Plan based | |
| Concurrency | Unlimited | ||
| Authentication | Credentials, IP whitelist | ||
Full supported country list (July 2026)
| Shared list | Dedicated list (self-service) | Rotating pool | |
| Americas | Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, United States | Brazil, Canada, United States, Mexico, Argentina, Colombia | Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, United States |
| Europe | Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, France, United Kingdom, Croatia, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia | France, Germany, Netherlands, Spain, Poland, United Kingdom, Ireland, Romania, Finland, Slovenia, Slovakia, Austria, Italy, Czech Republic, Bulgaria, Croatia, Portugal, Belgium, Switzerland, Greece | Austria, Belgium, Switzerland, Germany, Denmark, Estonia, Spain, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Latvia, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia |
| APAC | Australia, China, Indonesia, India, Japan, Singapore, Thailand | Australia, Japan, India, Singapore, New Zealand, Malaysia, Philippines, Thailand | Australia, China, Indonesia, India, Japan, South Korea, New Zealand, Singapore, Thailand |
| Middle East & Africa | United Arab Emirates, Israel, Saudi Arabia | Saudi Arabia, Israel | Israel, Saudi Arabia |
Oxylabs’s self-service plans include proxies from nearly 40 countries in five continents. The majority are located in Europe, though there’s also good coverage of South America and major Asian destinations. Only Africa is missing.
US has the largest stock of available IPs (41,000 in the rotating pool); otherwise, we saw between 256 and 5,000 proxies. It’s convenient that the IP-based plans let you mix and match locations freely; however, only country-level targeting is available.
The provider’s enterprise option can potentially cover most countries in the world and offer city-level selection. But you have to talk with Oxylabs and strike a custom deal.
On-demand IP replacement is available, but it carries a fee.
Except for the enterprise plan, all datacenter products use gateway servers. This means they integrate using the gateway:port format rather than directly. It also means they’re able to rotate – in this case, with every connection request.
Oxylabs offers full protocol support and both authentication methods. The list-based formats advertise unlimited traffic, though they are subject to a fair-usage policy of 100 GB/IP/month.
| Shared list | Dedicated list | Rotating pool | |
| Model | IPs | Traffic | |
| Format | Subscription | ||
| Starting price | $12 for 10 IPs ($1.2/IP) | $6.75 for 3 IPs ($2.25/IP) | $11.80 for 20 GB ($0.59/GB) |
| Trial | 5 free IPs | 7 days for companies, 3-day refund | |
Oxylabs’ pricing model is straightforward: its list-based plans charge for IPs, while the rotating pool meters traffic. There’s no paying as you go, which is becoming more widespread at least for the pool format.
The provider charges competitively for its dedicated datacenter proxies; otherwise, it costs above average until larger levels of scale.
You can get five free shared IPs to test the service – no credit card needed.
We last tested Oxylabs’ rotating proxy pool in April 2026.
Pool size
| Gateway | Requests | Unique IPs |
| US | 70k over 7 days | 21,714 |
The rotating pool returned over 21k unique IPs in the US – not quite the advertised 41,000 but still enough for serious web scraping.
Infrastructure performance
Target: Nearest server of a global CDN (~6 KB page size)
Requests: Same as the pool test
| Gateway | Avg. success rate | Response time (avg/median/P95) |
| US (Ashburn -> 🇺🇸 IP) | 99.98% | 0.22 s / 0.16 s / 0.37 s |
The proxies barely ever failed on their own. They responded quickly and consistently, proving that Oxylabs’ infrastructure is well optimized.
Download speed
Target: Hetzner’s 100 MB Ashburn benchmark
Proxies tested: 10
| Avg. without proxies | Average | Median | Slowest IP |
| 353.91 MB/s | 50.27 MB/s | 50.05 MB/s | 1.14 MB/s |
📱 Mobile Proxies
One of the largest pool of IPs on cellular connections. It’s sourced from real devices and best suited for mobile-first or toughest targets.
- Advertised pool: 20M IPs
- Countries: 195+ with state, city, ASN, coordinate targeting
- Rotation: Every request, customizable sessions up to 24 hrs
- Starts from: $30 for 4 GB ($7.5/GB)
- Advertised proxy pool: 20 million IPs
- Countries: 195+
- Integration method: Gateway address (gateways in CA, DE, SG)
- Filtering
- Random: ✅
- Country: ✅
- City: ✅
- ASN/ISP: ✅
- Other: State, coordinates
- Rotation
- Every request: ✅
- Sticky sessions: ✅ (pre-sets, custom duration up to 24 hr)
- Session behavior: New IP after disconnect, 60 s of inactivity
- Protocols
- HTTP: ✅
- HTTPS: ✅
- SOCKS5: ✅ (incl. QUIC)
- Authentication
- Credentials: ✅
- IP whitelist: ✅
- Concurrency: Unlimited threads & ports
- Traffic: Plan based
The mobile proxy network supports the majority of features customers could look for. You can select any country, then further filter proxies by state or ASN (carrier), and even co-ordinates.
There are limitations, though: it’s possible to specify either a country or ASN. You can’t choose both, not to mention pairing cities and ASNs.
Being peer-to-peer proxies, they meter traffic and need to rotate. You can select to do that every connection request or create sessions. There’s no limit for parallel connections, so you can use as many IPs at once as you like.
Aside from HTTP and HTTPS, the network can also route QUIC packets. This requires modifying the gateway address.
- Model: Subscription
- Format: Traffic
- Upsells: –
- Starting price: $30 for 4 GB ($7.5/GB)
- Trial: 7 days for companies, 3-day refund
You can get Oxylabs’ mobile proxies by subscribing to a plan, which start from $30 ($7.5/GB). The pay-as-you-go option was removed in March 2026.
If your needs are large, it naturally makes sense to get a plan. The largest option on display ($2,500) brings the price down to $3.5/GB. In a broader context, Oxylabs charges a premium, but mostly compared to providers in lower market segments (such as SOAX or Decodo).
Standardized pricing comparison
We last tested Oxylabs’ mobile proxies in April 2026.
Pool size
| Gateway | Requests | Unique IPs | Mobile %* |
| Global | 1.2M over 14 days | 1,192,449 | 99.55% |
| US | 560k over 14 days | 107,225 | 99.49% |
| UK | 280k over 14 days | 115,648 | 98.57% |
| EU | 280k over 14 days | 344,322 | 97.86% |
| Brazil | 280k over 14 days | 77,494 | 99.64% |
| India | 280k over 14 days | 269,121 | 99.57% |
| Australia | 140k over 7 days | 10,785 | 98.58% |
* Mobile percentage: IP2Location database, Usage type data point (ISP/MOB, MOB IPs)
The mobile proxy server had excellent infrastructure performance, reaching a nearly perfect success rate of 99.94%. They were also fast, particularly in European countries.
Infrastructure success rate
Requests: Same as the pool test
Target: Nearest server of a global CDN (~6 KB page size)
| Gateway | Avg. success rate |
| Global | 99.84% |
| US | 97.14% |
| UK | 99.31% |
| EU | 99.66% |
| Brazil | 98.12% |
| India | 99.80% |
| Australia | 99.97% |
The infrastructure worked very well, though it wasn’t as impeccable as the residential proxy network. In particular, more requests failed in the US and Brazil than we would’ve liked.
Infrastructure response time
Requests: Same as the pool test
Target: Nearest server of a global CDN (~6 KB page size)
| Gateway | Avg. | Median | P95 |
| Global (🇩🇪 -> any IP) | 0.76 s | 0.67 s | 1.44 s |
| US (Ashburn -> 🇺🇸 IP) | 0.52 s | 0.41 s | 1.14 s |
| UK (🇩🇪 -> 🇬🇧 IP) | 0.47 s | 0.38 s | 0.92 s |
| EU (🇩🇪 -> 🇩🇪/🇪🇸/🇫🇷/🇮🇹/🇳🇱 IP) | 0.64 s | 0.47 s | 1.53 s |
| Brazil (Ashburn -> 🇧🇷 IP) | 0.94 s | 0.87 s | 1.44 s |
| India (Singapore -> 🇮🇳 IP) | 0.88 s | 0.80 s | 1.68 s |
| Australia (Singapore -> 🇦🇺 IP) | 0.67 s | 0.59 s | 1.10 s |
The latency was low across the board, with very respectable numbers even for the outliers. We couldn’t ask for much more.
- Basic request: pr.oxylabs.io:7777
- Using country endpoints/IP whitelisting: us-pr.oxylabs.io:10001, 10002…
- Using the backconnect entry: customer-USERNAME-cc-us-st-us_new_york-city-new_york-sessid-ID-sesstime-10:[email protected]:7777
Just like the residential proxy service, Oxylabs’ mobile network gives you two ways to access it.
The first method changes the gateway address for country selection and uses different port numbers to establish sticky sessions. It’s easier to use but doesn’t include more advanced targeting options (like city or ASN).
The second method uses a single backconnect entry gateway and adds parameters to the username. It’s more flexible, allowing you to benefit from Oxylabs’ full functionality.
🏠🏢 ISP (Static Residential) Proxies
Server IPs associated with consumer internet service providers. They’re well suited for traffic-heavy or long-session tasks involving protected websites.
- Formats: Shared, dedicated list
- Countries: 18 in four continents with ASN selection
- Rotation: Available in all formats, optional
- Starts from: $16 for 10 shared IPs ($1.6/IP) or 5 dedicated IPs ($3.2/IP)
A full review isn’t available for this product yet 🙁
How to Use Oxylabs
Registration
You can start using Oxylabs in three ways. First, there’s the usual route: fill in a registration form, confirm your email, and you’re done. The second option is to use a Google or Microsoft account to sign up, or SSO for corporate users.
The third method is aimed at businesses: instead of simply creating an account, you can choose to contact sales. This will require entering your full name, business email, phone number, and industry. Afterwards, a salesman will get in touch and discuss the options with you.
KYC and Usage Policies
You’ll have to go through a KYC procedure before you can start using Oxylabs’ services. It involves filling in a form with company or contact details, usage information, and additional data, if needed.
Oxylabs restricts certain categories of targets, such as mailing, banking and governmental websites. The scope depends on the product: for example, the datacenter proxies have laxer rules than the residential proxy network. It may be possible to get access after completing an additional KYC process.
The provider also has an acceptable use policy that details which use cases are prohibited.
Dashboard
When you log in, you’ll find yourself in the Oxylabs dashboard. It’s a fully-equipped control panel that includes subscription management, usage tracking, and product setup functionality. The dashboard is available in English and Chinese.
The dashboard’s main window provides quick info about active and available products. You can view one product at a time, which makes the experience somewhat disjointed.
The navigation bar on the left includes separate sections for each product, a section for subscription management, and a tab for setting usage limits.
The sections expand into smaller sub-sections with more options. For instance, Residential Proxies lets you track proxy usage, manage authorization settings, access the public API and relevant documentation. My Account shows your active products and invoices.
If you need help, there’s a button to contact an account manager. The button leads to an email, so it’s not very useful in emergencies. For that, there’s another button on the right that connects you to a support agent over live chat.
Oxylabs supports self-service for most of its products. You can buy the rest by contacting sales. There’s no wallet functionality, so you’ll have to make a transaction every time a plan renews. This isn’t ideal but also not a huge problem, as you’ll likely be making payments monthly.
The dashboard shows how much time remains until the subscription renews. It also contains a list of downloadable invoices.
For those with multiple active plans, Oxylabs provides a detailed cost explorer that breaks down monthly expenditure per product.
Platform access
Oxylabs allows multi-user access to the platform by setting up team roles. There’s the administrator with full permissions and members. The latter can access products but not manage subscriptions or modify existing members.
Proxy access
In the same way, there’s multi-user access to the proxies through sub-users. You can create several of them for most products, with separate names and usage tracking. There’s an option to set daily, monthly, or lifetime usage limits.
To help with proxy setup, Oxylabs offers dashboard widgets. They let you choose the preferred configuration and generate a proxy list with code samples in multiple programming languages. For some reason, you have to enter your user’s password manually – if you forget it, your only recourse is to create a new one.
Scraper access
Those with a scraper subscription can play around in Oxylabs’ elaborate API playground. It accepts parameters and generates integrations scripts, including parser code using something the provider’s AI assistant. If you dislike widgets, Oxylabs offers detailed documentation instructions.
You’ll find usage graphs in the dashboard. Their functionality differs by product type.
The rotating proxy networks focus on traffic use, though they also show the number of requests you’ve made. You can filter them by sub-user, country, and domain.
Surprisingly, the static proxy networks (at least the enterprise plan) have the most detailed usage statistics. They track not only traffic use and requests made but also HTML codes. You can select to filter data by country, target, subnet, IP, and more.
All usage graphs allow selecting custom data ranges. This is convenient considering that some providers limit them to a few pre-sets.
Public API
Oxylabs has proxy management APIs for its residential and enterprise datacenter products.
The residential API focuses on controlling proxy users and tracking usage. The datacenter API allows retrieving proxy lists, whitelisting IP addresses, and checking for online IPs.
Documentation
For non-technical questions, Oxylabs provides an FAQ called Learning Hub. It answers the most frequently encountered queries and is aimed at prospective or new users. Newbies can also read multiple quick-start guides which provide the main information about a particular product in one place.
The technical documentation includes comprehensive usage instructions for each of Oxylabs’ products. The instructions have examples in multiple programming languages, and you can find integration guides with third party software.
Hands-On Support
Oxylabs gives each enterprise client a dedicated account manager who answers all of your questions via email or chat. Outside of working hours, or if you need technical help, you can request instant help from the customer support team. The agents speak English, Russian, Chinese, and Lithuanian.
In any case, communication is smooth and professional. Even when we asked technical questions, we got fast and well-explained answers.
We also tested how fast the customer support is and asked a question via live chat. The reply came in about 2 minutes, which is hard to beat.
Conclusion
For a long time, our position was as follows: if you fall into Oxylabs’ target audience (read: you’re an enterprise customer that needs quality products and prefers human interaction), you won’t be disappointed.
This stand true. Oxylabs remains performant, highly scalable, and sporting an excellent team of account managers to help you thrive.
At the same time, the provider has begun opening up to a broader audience. It’s now possible to buy most products without going through sales, and the plans start from two or even one figure. You’ll still be paying a premium, but the price is well justified.
In the end, it all boils down to two questions: do you need the best proxy service available and will you make full use of it? If yes, then you might have just found yourself a proxy provider.
Oxylabs Alternatives
Decodo is the first place to go if Oxylabs is out of your budget range. It offers similar performance, great user experience, and proxy-based tools. However, there are fewer features.
Bright Data is another strong option with more features and powerful proxy management tools. It also sells proxy-based web scraping APIs and even complete data sets.
SOAX is another alternative for SMBs eyeing a reliable service. It has a smaller but stable pool of residential & mobile IPs with very flexible filtering options out of the box.
Want more? View the full list of the Oxylabs alternatives.
Recommended for:
Anyone considering a premium provider for serious proxy use.