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Smartproxy Proxies Review
Top rated product
9.2

Smartproxy

Over 10M backconnect residential proxies, global locations, and fantastic 24/7 customer support make Smartproxy a very attractive choice.

Recommended for: Anyone who wants a great balance between features and price. 

Coupon Code: Proxyway

With this code you will get a 20% discount for Smartproxy residential proxies.

PROS

+ Fast and reliable proxies
+ Below average price
+ Worldwide coverage
+ 24/7 customer service

CONS

No SOCKS5 proxy support

KEY FEATURES

  • Proxy types: Residential, datacenter
  • Procols: HTTP, HTTPS
  • Locations: Global
  • Targeting: Country and city level
  • Authorization: User:pass, whitelisted IPs
  • Dashboard: Yes
  • Support: 24/7 customer support
  • Pricing: Starts from $75/month for 5GB
  • Payment options: PayPal, Credit card, Bitcoin
  • Trial: 3-day money-back guarantee

About Smartproxy

Smartproxy is the rising star of the proxy world. 

Just in two years, it has managed to claim a good chunk of the proxy market. Today, Smartproxy may already be the third largest proxy provider… And it’s very quickly catching up to the two market leaders: Luminati and Oxylabs

What’s the secret behind its success? I believe there are several factors at play.

First, I have to commend Smartproxy’s marketing efforts. For some time now, I’ve been seeing the provider’s ads everywhere – or, at least, everywhere that matters.   

Another important factor is positioning. It’s no secret that Luminati and Oxylabs have their sights set on enterprise. This left a big vacuum in the market open for grabs, with many small proxy providers competing for less profitable but still attractive customers. When Smartproxy appeared, it was laser-focused on exactly this type of client and quickly managed to sweep up many of the sneakerheads, Instagram hustlers, and small-time scrapers.

But all of this would have amounted to nothing if Smartproxy’s actual product was bad. Amazingly, it’s just the opposite: It somehow manages to compete with the market leaders in both the quality of proxies and the service, while keeping the prices low. 

Of course, everything can’t be perfect – and it isn’t: The proxies lack some features, the dashboard is pretty basic, and you can only dream of a dedicated account manager. But as a whole, the value proposition is very strong.

I might be lauding the company a little too much, but I strongly believe my praises are well placed. After all, the market is the best judge, and it seems to be loving Smartproxy. I wouldn’t be surprised to hear that even some managers at large enterprises are patting themselves on the backs, happy with their secret new find. 

Services

Smartproxy’s main product and focus is rotating residential proxies. In the second half of 2019 the company also introduced shared dedicated proxy plans.

Residential Proxies

Over 10 million residential proxies make Smartproxy one of the larger residential IP providers. 

The peer-to-peer proxy network covers most of the world, so the proxies should work very well for any geo-location sensitive task. A small drawback: there’s only 8 major cities to choose from. The residential proxies include both desktop and mobile IPs.

A strong selling point is that by buying a proxy plan, you get access to the whole network of 10M IPs. You can use it to your heart’s content because there are no connection limits. The only limitation is the traffic you’ve bought. 

Smartproxy residential proxies are backconnect, meaning that you get one gateway IP address, and it will automatically change the proxies for you. You can configure the IPs to rotate each connection request or have sticky sessions up to 10 minutes. 

Both whitelisted IPs and user:pass authentication are available, though limited depending on the pricing plan.

Datacenter Proxies

Smartproxy’s datacenter proxy service is rather basic, but at the same time includes some unusual features. 

The datacenter proxy network covers 40,000 IP addresses, all in the US. The proxies are shared, so they’ll have several users at the same time. Such an arrangement is not ideal, but it lets Smartproxy keep the prices low. 

A curious thing about Smartproxy’s shared proxies is that by buying any plan, you get the whole IP pool at your disposal. Unlike other providers, the company charges by used traffic. You can also rotate these addresses – another unconventional feature with datacenter proxies; the options range from each request to every 30 minutes. 

The shared proxies support only user:pass authentication.

Pricing Plans

I’d be lying if I said that pricing did not contribute to Smartproxy’s success – it did and still does. 

Perhaps due to well-placed priorities, the company manages to charge less than all of its bigger competitors, while providing basically the same tools under the hood. 

There is a wide variety of plans available, ranging from Micro ($75/5GB) to Enterprise ($3/1TB). 

Smartproxy’s residential proxy business model is traffic-based, meaning you’ll have access to the same number of IPs no matter the plan. Going over the limit will cost you a set amount for each additional GB. 

Note that the subscription is auto-renewing, so you’ll have to disable it manually if you decide to stop using the service.

You can see all of the options in the image below:

smartproxy_pricing_plans

Using Smartproxy

In this section, I’ll try to show you what it feels like to use Smartproxy. I’ll run through the account creation process, Smartproxy dashboard, and their newly-released Chrome extension. 

Account Creation

Registering on Smartproxy is a 3-step process: 

1) Enter where you will use the proxies

2) Put in your email address and create a password

3) Confirm your account by email. 

That’s it! Let’s have a look at what’s inside. 

Smartproxy Dashboard

The dashboard is pretty basic, but it does the job: 

You will be able to track your traffic usage, create subusers, whitelist IPs, access a list of proxy servers, and, of course, buy a plan. 

You can also contact support via live chat or a ticketing system, track your help requests, as well as access their Help Documents. 

Finally, there an always-visible bar at the top that reminds you about how much traffic you have left. That’s about it. 

Overall, the dashboard left me with a favourable impression.

smartproxy_dashboard

This is the page you’ll see after logging in for the first time. The ‘big boy’ plans are listed below.

smartproxy_user

The ‘Proxy user’ tab lets you create and configure subusers.

smartproxy_proxy_server

‘Proxy server’ gives you a list downloadable of IPs. These are gateways configured by country or at random.

smartproxy_plans

Traffic usage details. The graph will draw mountains and valleys once you start working with the proxies.

smartproxy_whitelisting_ip_addresses

There’s also a tab for whitelisting IP addresses.

Smartproxy Chrome Extension

Very recently, Smartproxy released an extension for Chrome. It lets you easily work with proxies on the browser. 

In the settings, you can choose a country, whether you want the proxies to be sticky or rotate, and authorize them either using a whitelisted IP or user:pass credentials.

smartproxy-extension

Convenient. There’s even a dark mode!

Performance Tests: Residential Proxies

Let’s see how well Smartproxy’s residential proxies perform. 

  • Good for sneakers?

Average speed: 3.5 sec.

Based on the average speed you can tell Smartproxy has very fast residential proxies. Even though there were a few failures, the overall results left me impressed. This makes Smartproxy’s IPs great for buying sneakers. 

smartproxy-speed-test

  • Stable?

Smartproxy’s IPs turned out surprisingly stable. 

When I increased the number of concurrent connections, the success rate dropped very slightly, while both timeouts and blocked remained under very tight control. The change in connection errors is also hardly noticeable. 

Overall, the results are very impressive.

smartproxy instances

  • Fit for scraping?

Smartproxy had a really low number of timeouts, blocks, and connection errors. 

These results are fantastic, and it’s really hard to pinpoint any noticeable weaknesses.

The few blocks that the residential proxies had on Google mostly involved the 503 error, which is the recaptcha block.

There were several errors on other websites, as well, but it’s nothing to be worried about.

smartproxy 300 concurrent connections

  • Fast?

The average and median response time figures varied slightly, but overall Smartproxy did really well speed wise:

response-times-300-concurrent-connections

Customer Support

Smartproxy offers both live chat and help by email. 

I only tried out the live chat functionality because a support agent responded really fast and there was no need to contact the provider through email. 

I asked the representative a few technical questions and the answers received were very quick, nice, and helpful. 

I can only conclude that Smartproxy really has one of the best customer support departments out there.

Conclusion

Having read this far, I hope you can see where I was coming from in the introduction.

Smartproxy really has struck something great. 

The company has responsive customer support, performant proxies, and everything set up for convenient self-service. 

To be fair, compared to something like Luminati, Oxylabs, or Geosurf, it’s nothing special. 

But this is without considering Smartproxy’s final ace – it somehow manages to achieve all this while keeping prices very competitive. 

Of course, not everything is perfect. 

Some corners had to be cut, and here you won’t find things like SOCKS proxies, configurable session times, ASN or ISP filtering. 

But that’s the whole point of Smartproxy: the company focuses on the functionality that is good enough for the majority of users at the expense of some nice-to-have or niche features. 

And it is damn good at that.  

Based on my experience with Smartproxy, I can recommend it to anyone looking for a great residential proxy provider. 

Smartproxy Alternatives

When choosing a proxy provider, it’s always useful to know your options. 

Chris and I have made a number of comparisons to help you better understand how top proxy providers fare against one another. 

I invite you to read our articles here: https://proxyway.com/comparisons

Frequently Asked Questions About Smartproxy

What Are Sticky Proxies?

The term ‘sticky proxies’ means that you can keep the same residential IP address for a certain amount of time, for example 10 minutes. 

Conversely, if your proxy IP changes after each connection request, you are using ‘rotating proxies’.  

Are Smartproxy Proxies Good for Social Media?

Yes. In fact, Smartproxy heavily promoted their residential proxies for use with various social media websites. This included not only Facebook, Instagram, or Twitter, but also a range of dating sites.