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Rating
9.2

Smartproxy Review

Great residential proxies, affordable pricing plans, and fantastic 24/7 customer support make Smartproxy an attractive choice for most proxy tasks.

Recommended for: Anyone looking for a great balance between features and price.

Coupon Code: Proxyway

With this code you will get a 20% discount for Smartproxy residential proxies.

KEY FEATURES

  • Proxy types: Datacenter (shared), residential (rotating)
  • Protocols: HTTP, HTTPS
  • Locations: 195 countries, 8 cities
  • Targeting: Country, city
  • Authentication: Whitelisted IP, user:pass
  • Sub-users: Up to 100 (plan-based)
  • Dashboard: Yes
  • Support: 24/7
  • Pricing: From $75/5GB ($15/GB) for residential proxies
  • Payment options: PayPal, Credit card, Bitcoin
  • Trial: 3-day refund

Introduction

Smartproxy is the rising star of the proxy world.

Started in 2018, it has already managed to claim a good chunk of the proxy market. Today, Smartproxy may be the third largest proxy provider… And it’s very quickly catching up to the two market leaders: Luminati and Oxylabs.

What’s the secret behind its success? I believe there are several factors at play.

First, I have to commend Smartproxy’s marketing efforts. For some time now, I’ve been seeing the provider’s ads everywhere – or, at least, everywhere that matters.

Another important factor is positioning. It’s no secret that Luminati and Oxylabs have their sights set on enterprise. This left a big vacuum in the market open for grabs, with many small proxy providers competing for less profitable but still attractive customers. When Smartproxy appeared, it was laser-focused on exactly this type of client and quickly managed to sweep up many of the sneakerheads, Instagram hustlers, and small-time scrapers.

But all of this would have amounted to nothing if Smartproxy’s actual product was bad. Amazingly, it’s just the opposite: It somehow manages to compete with the market leaders in both the quality of proxies and the service, while keeping the prices low.

Of course, everything can’t be perfect – and it isn’t: The proxies lack some features, the dashboard is pretty basic, and you can only dream of a dedicated account manager. But as a whole, the value proposition is very strong.

I might be lauding the company a little too much, but I strongly believe my praises are well placed. After all, the market is the best judge, and it seems to be loving Smartproxy. I wouldn’t be surprised to hear that even some managers at large enterprises are patting themselves on the backs, happy with their secret new find.

Smartproxy Residential Proxies

Residential proxies are Smartproxy’s main focus. Over 10 million IPs make the company one of the larger residential proxy providers out there. 

FEATURES: 4/5

Smartproxy’s peer-to-peer proxy network covers most of the world, so the proxies should work very well for any geo-location sensitive task. A small drawback: there’s only 8 major cities to choose from.

The residential proxies include both desktop and mobile IPs. A strong selling point is that by buying a proxy plan, you get access to the whole network of 10M IPs. You can use it to your heart’s content because there are no connection limits. The only limitation is the traffic you’ve bought. 

Smartproxy residential proxies are backconnect, meaning that you get one gateway IP address, and it will automatically change the proxies for you. You can configure the IPs to rotate each connection request or have sticky sessions up to 10 minutes. 

Both whitelisted IPs and user:pass authentication are available, though limited depending on the pricing plan.

  • Protocols: HTTP, HTTPS
  • Locations: Global
  • Targeting: Country, city
  • Authorization: User:pass, whitelisted IPs
  • Rotation: Up 10 to mins
  • Sub-users: Yes

PRICING: 3/5

I’d be lying if I said that pricing did not contribute to Smartproxy’s success – it did and still does. 

Perhaps due to well-placed priorities, the company manages to charge less than all of its bigger competitors, while providing basically the same tools under the hood. 

There is a wide variety of plans available, ranging from Micro ($75/5GB) to Enterprise ($3,000/1TB). 

Smartproxy’s residential proxy business model is traffic-based, so you’ll have access to the same number of IPs no matter the plan. Going over the limit will cost you a set amount for each additional GB. 

Note that the subscription is auto-renewing, so you’ll have to disable it manually if you decide to stop using the service. You can see all of the pricing options in the image below: smartproxy_pricing_plans

  • Model: Bandwidth-based
  • Duration: Monthly
  • Smallest plan: $75 for 5GB ($15/GB)
  • Trial: 3-day refund

PERFORMANCE: 5/5

Smartproxy’s residential IPs performed admirably no matter what I put them through. They had no large flaws and consistently competed for top spots among the 9 leading providers we tested for the Proxy Market Research.

I can especially recommend these proxies for ad verification, market research, and sneaker copping. We didn’t test how well they work for social media this time, but Smartproxy is widely known as the go-to provider for Instagram automation.

More data below:

smartproxy-residential-proxies-success-rate

What it is: An average of success rates when connecting to four major website groups and a Cloudflare server.

Smartproxy residential multiple connections success rate

What it is: The average success rate at 250 concurrent connections. Shows the quality of the provider’s infrastructure.

Smartproxy residential speed

What it is: The average time it took to connect to various websites. Combines the data of our success rate and stress tests.

  • Data aggregation: 3rd / 9 providers
  • Data scraping: 3rd / 9 providers
  • Ad verification: 1st / 9 providers
  • Market research: 1st / 9 providers
  • SEO: 2nd / 9 providers
  • App dev & localization: 1st / 9 providers
  • Sneakers: 1st / 9 providers

More about the scores here.

Smartproxy Datacenter Proxies

Smartproxy started offering shared datacenter proxies in the second half of 2019. The service is rather basic, but at the same time includes some unusual features. 

FEATURES: 2/5

The datacenter proxy network covers 40,000 IP addresses, all in the US. The proxies are shared, so they’ll have several users at the same time. Such an arrangement is not ideal, but it lets Smartproxy keep the prices low. 

A curious thing about Smartproxy’s datacenter proxies is that by buying any plan, you get the whole IP pool at your disposal. Unlike other providers, the company charges by used traffic. You can rotate these addresses – another unconventional feature for datacenter IPs; the options range from each request to every 30 minutes. 

The shared proxies support only user:pass authentication. Sub-users are limited by your payment plan: The cheapest one will give you only 1 sub-user slot. 

  • Protocols: HTTP, HTTPS
  • Locations: US
  • Targeting: Not available
  • Authorization: User:pass
  • Rotation: Up to 30 mins
  • Sub-users: Yes

PRICING: 5/5

Smartproxy’s datacenter proxies start off at $0.5 per GB and stay that way no matter the plan. This is really cheap considering that you get access to all of the IPs and automatic proxy rotation. Because of this, the shared proxies should be a good choice for beginners or those who work with less protected websites.

  • Model: Bandwidth-based
  • Duration: Monthly
  • Smallest plan: $50 for 100GB ($0.5/GB)
  • Trial: 3-day refund

How to Use Smartproxy

This part covers registration, Smartproxy dashboard, proxy setup, and the company’s recently released Chrome extension.

REGISTRATION

Registering on Smartproxy is a 3-step process: 

1) Enter how you will use the proxies
2) Put in your email address and create a password
3) Confirm your account by email. 

That’s it! Let’s have a look at what’s inside. 

DASHBOARD

Smartproxy’s dashboard is pretty basic, but it does the job: 

You will be able to track your traffic usage, create subusers, whitelist IPs, access a list of proxy servers, and, of course, buy a plan. 

You can also contact support via live chat or a ticketing system, track your help requests, as well as access their Help Documents. 

Finally, there an always-visible bar at the top that reminds you about how much traffic you have left. That’s about it. 

Overall, the dashboard left me with a favorable impression.

smartproxy-dashboard-main-page

PROXY SETUP

Smartproxy’s residential and datacenter proxies both have the same setup process:

1) Create a proxy user, or whitelist an IP if you’re using residential proxies.

smartproxy-dashboard-proxy-user

2) Select from a list of backconnect gateway servers.

The ‘proxy address’ works as your IP, and it must be followed by a port. So, a residential proxy in random location that rotates each connection request and authenticates using user:pass would look like this: gate.smartproxy.com:7000:user:pass. If you want a sticky connection, you’ll get a range of ports: 10000 – 49999 instead of simply 7000.

smartproxy-dashboard-proxy-servers

Alternatively, you can create a cURL request. This is easy to do, as Smartproxy has checklists where you can specify your configuration. Then, it simply generates the cURL command for you.

CHROME EXTENSION

Smartproxy has an extension for Chrome. It lets you easily work with proxies on the browser. 

In the settings, you can choose a country, whether you want the proxies to be sticky or rotate, and authorize them either using a whitelisted IP or user:pass credentials.

smartproxy-chrome-extension

⑤ Customer Support

EXPERIENCE: 5/5

Smartproxy offers both live chat and help by email. 

I only tried out the live chat functionality because a support agent responded really fast and there was no need to contact the provider through email. 

I asked the representative a few technical questions and the answers received were very quick, nice, and helpful. 

I can only conclude that Smartproxy really has one of the best customer support departments out there.

  • Ways to contact: live chat, email, tickets
  • Working hours: 24/7
  • Languages: English

Conclusion

Having read this far, I hope you can see where I was coming from in the introduction.

Smartproxy really has struck something great. The company has responsive customer support, performant proxies, and everything set up for convenient self-service.

To be fair, compared to something like Luminati, Oxylabs, or Geosurf, it’s nothing special. But this is without considering Smartproxy’s final ace – it somehow manages to achieve all this while keeping prices very competitive.

Of course, not everything is perfect. Some corners had to be cut, and here you won’t find things like SOCKS proxies, configurable session times, ASN or ISP filtering.

But that’s the whole point of Smartproxy: the company focuses on the functionality that is good enough for the majority of users at the expense of some nice-to-have or niche features. And it is damn good at that.

Based on my experience with Smartproxy, I can recommend it to anyone looking for a great residential proxy provider.

 

PROS

+ Fast and reliable proxies
+ Below average price
+ Worldwide coverage
+ 24/7 customer service

CONS

No SOCKS5 proxy support

Smartproxy Alternatives

When choosing a proxy provider, it’s always useful to know your options. 

Chris and I have made a number of comparisons to help you better understand how top proxy providers fare against one another. 

I invite you to read our articles here: https://proxyway.com/comparisons

Frequently Asked Questions About Smartproxy

What Are Sticky Proxies?

The term ‘sticky proxies’ means that you can keep the same residential IP address for a certain amount of time, for example 10 minutes.  Conversely, if your proxy IP changes after each connection request, you are using ‘rotating proxies’.  

Are Smartproxy Proxies Good for Social Media?

Yes. In fact, Smartproxy heavily promoted their residential proxies for use with various social media websites. This included not only Facebook, Instagram, or Twitter, but also a range of dating sites.