Luminati Proxies Review
Top rated product
8.9

Luminati

Luminati can offer really good speeds and the largest residential proxy network. However, the prices are on the higher side, which can be discouraging.

Recommended for: Anyone who needs specific proxy features for advanced uses (private residential IPs, mobile proxies, ASN targeting).

PROS

+ Any feature you can think of
+ Global location coverage
+ 24/7 customer support
+ Mobile proxies

CONS

Expensive

KEY FEATURES

  • Proxy types: Datacenter (dedicated, shared), residential (static, rotating), mobile
  • Protocols: HTTP, HTTPS, SOCKS
  • Locations: Global
  • Targeting: Countries, cities, carrier, ASN
  • Authentication: Whitelisted IPs, user:pass
  • Dashboard: Yes
  • Support: 24/7 customer support
  • Pricing: Starting from $500/40GB for residential proxies
  • Payment options: PayPal, credit card
  • Trial: 7-day free trial

About Luminati

Luminati is big, and the company knows it. Its homepage quickly catches the eye with bold statements like elite proxy providers and world’s largest proxy service. It’s also the only proxy provider I’ve seen to call itself an ethical proxy network.

Reading all this, a question arises: can Luminati back its claims? 

It sure can. In the market since 2014, the company has grown an array of features and infrastructure around it. You won’t have trouble finding any kind of proxy or protocol, anywhere in the world. You’ll have a powerful dashboard to configure your proxies and 24/7 customer support in case things go wrong. You’ll also be assured that the company serves ‘Fortune 500 enterprises’.

In short, you’ll find yourself in the comforting embrace of an industry giant. 

However, in the last few years, a number of smaller and more nimble competitors have been putting the company under increasing pressure. With cheaper or simply more focused services, they have begun eating into Luminati’s market share. And instead of raising itself higher and showing continuous excellence, the company took the hammer: It challenged Oxylabs and Geosurf in court. 

I don’t know about you, but for me it shows that the proxy market is heating up. I’d prefer the providers to compete using different measures, but I guess business is ruthless. We’ll see how this will affect the market in the long run.

For now, the words world’s largest proxy service still ring true.

Luminati Pricing Plans

Luminati pricing plans depend on which proxy type you opt for. The company has lists of five plans per type on the website, ranging from Starter to Enterprise. Datacenter and static residential proxies also have an option for paying as you go

However, don’t take the pricing plans for granted. In reality, the plans are very broad estimates. Behind them lies the pricing calculator, where you’ll get the real numbers. The calculator lets you customize so many details that frankly I find it confusing – I can only imagine what it feels like to less experienced users.

If you select all the opt-ins, the total can quickly add up: For instance, residential IPs with city-level targeting will cost you twice as much as those without it. 

A nice touch is that if you disable a zone (plan) in the middle of the month, you’ll only be charged for the for the part of the month you used the services. The same goes for starting a new plan. 

Overall, Luminati’s prices are high if you choose anything more than the basic, bare-bones configuration.

Luminati datacenter pricing

Datacenter proxy pricing.

Luminati Residential proxy pricing

Residential proxy pricing.

static residential proxies luminati

Static residential proxy pricing.

Mobile proxies luminati

Mobile proxy pricing.

Using Luminati: Dashboard & Proxy Manager

Let’s talk about Luminati’s proxy service and its actual usage. 

Account Creation

luminati_account_creation

No Google? No problem!

Signing up is easy.

You can choose either your Google account or a work email (which I suppose is any other provider). If you choose Gmail, you won’t need to enter any other info such as your phone address.

You also aren’t asked to buy anything just yet.

Dashboard Overview

Luminati’s dashboard is the most feature-packed I’ve seen. The sidebar is full of options, and at first exposure it can really make your head spin. Here you’ll be able to top up your account, buy and configure the proxies – or the Chrome extension, – see your usage stats, contact support, and more. 

One thing I immediately noticed is that the dashboard tries to cram a whole lot of information.

While the intentions might be good, it makes the whole experience clunky, and some options tend to duplicate.

For instance, Start using Luminati could be merged with Knowledge base. Support looks like it would do the same thing as Account manager at the bottom right. Instead, it just leads you to an external FAQ page. 

start using luminati

An introduction to get you started.

Zones

Another thing that made me scratch my head is zones. Turns out, it’s a kind of combination of plans and sub-users. You can add multiple configurations and types of proxies there. Once a new month begins, you’ll be charged from the pool of funds you have added in the Billing tab.

The whole process can get confusing pretty fast, though I’m sure advanced users might even prefer it over more straightforward methods. As for myself – it’s a bit too much

luminati_choose_zone_name

Configurable? Yes. Confusing at first? Also yes.

When creating a plan, you can choose a zone’s name, network type (DC, residential, mobile-residential), geolocation (you can even subscribe for an ASN filtering feature), and IP type (shared or exclusive). You can create 500 zones for free; then there’s a cost for each new one.

Tools

In the dashboard you’ll also find a Tools tab which lets you download Luminati’s Chrome extension, Proxy Manager, or set up API access.

I have to commend the company for the API part, as its Python and other integrations make configuring proxies really simple.

luminati_api_examples

All popular programming languages are supported.

Luminati Proxy Manager

Luminati has a downloadable proxy manager (LPM) which should help developers manage their proxy network.

I haven’t tried this functionality for myself, so I can’t give you any comments about how it works. Feel free to leave a comment and share your experiences.

Luminati Chrome Extension

luminati-extension

Most settings are in the dashboard.

Finally, Luminati offers a Chrome extension to let you quickly use your proxies in the web browser.

The extension shows your IP, lets you select the zone (plan), location, IP rotation, session length.

It makes Luminati’s proxies very easy to use, but doesn’t seem to work very well in practice looking at the mediocre reviews.

Luminati Residential Proxies

Luminati has a peer to peer (P2P) network with over 35 million residential IPs all around the world, making it the largest proxy network provider. 

As suggested by the Pricing page, residential proxies is the most popular type the company offers. They are also the type mentioned in all of Luminati’s presented use cases

Luminati Residential Proxy Features

  • TrafficAll pricing plans come with limited bandwidth.
  • Pool size – Over 36M+ residential proxies. This is more than any other proxy provider can offer, though Oxylabs and Microleaves come close. 
  • Locations – every country and city worldwide. The company provides a list of all supported countries but doesn’t specify the cities. Considering the size of their proxy pool, I find the claim believable – though every city might be a bit of an exaggeration.
  • Concurrent requests unlimited so you have a low chance to be slowed down by a rogue server. This means the service has decent speed.
  • Authorization methodBoth credentials (username: password) and whitelisted IPs are available..
  • Sub-users zones (plans) serve the same purpose as sub-users because you get a different part for your username (username-zone_name) and a separate traffic count.
  • Session control – Available. If you add a session parameter to your username with a randomly generated ID, you will be able to use that IP as long as you use the same ID (or if that IP is available).
  • Filters
    • Location. Yes
    • Proxy type. Yes. You can choose between mobile and residential.
    • ASN/Provider/Carrier. Yes. You can filter by ASN and Carrier.
  • Protocols – HTTP, HTTPS, SOCKS5.

Residential Proxy Performance

  • Good for sneakers?

Average speed: 3 sec.

Luminati’s residential proxies are fast.

Even though they had a few failed statuses, they still could be a good choice for a sneaker provider if you decide to choose them. 

FOGLDN PROXY TESTER_results_residential luminati

  • Stability

luminati residential concurrent connections

There were no connection errors no matter how much we increased the number of concurrent connections.

However, timeouts slightly increased and the success rate dropped accordingly. 

The number of blocked connections remained more or less the same.

  • Scraping performance

Luminati had a really low number of connection errors, which is reasonable considering they offer limited traffic. Their timeouts are also on the lower side, but I’ve seen better. 

However, the biggest issue Luminati has is the number of blocked IPs for Google with 68,06% and Yandex with 50,84% which is a lot.

luminati residential performance

Most of the blocks by Google were caused by the 503 error (recaptcha). This is not good if you don’t use a recaptcha solver and will become a great issue with the number of blocks. As for Yandex, the biggest problem was the 200 error. That’s a captcha error and it will be a nuisance to deal with.

  • Speed

luminati residential response times

Luminati performed reasonably well. The average and median times really vary, meaning the response time during the testing was not stable.

Overall, Luminati residential proxies are pretty good and will do good as sneaker proxies, but we’ve seen better results.

Luminati Mobile Proxies

Aside from residential proxies, Luminati also offers a network of 3G & 4G mobile proxies.

These IPs work the same as regular residential proxies but they are assigned to mobile devices instead of desktop or laptop computers. Having mobile proxies as a separate package is pretty rare – other providers usually mix them with regular residential IPs.

Luminati Mobile Proxy Performance

  • Good for sneakers?

Average speed: 6 sec.

As you can see, Luminati mobile proxies had much slower speeds than its regular residential proxies and they also had few failed statuses. I’d suggest you to stick with residential proxies for sneakers.

FOGLDNPROXYTESTER_results_mobile luminati

  • Stability

luminati mobile concurrent connections

With the increase of concurrent connections, the number of timeouts slightly rose.

The number of blocked connections seemed to drop, but so did the success rate.

There was also a slight increase in connection errors.

  • Scraping performance

Luminati mobile proxies had a very low number of connection errors; their timeouts are also on the lower side, though they could do better.

The biggest issues of Luminati’s mobile proxies they are blocked IPs for Google 46,50% and Yandex with 40,25%. Once again, these are high numbers.

Success Rate Body luminati

The blocks by Google were mostly 503 error (recaptcha). As mentioned before, this isn’t good if you don’t use a recaptcha solver and will become a great issue with the number of blocks.

The biggest issue with Yandex was once again the 200 error. That’s a captcha error, and it will be hard to overcome.

  • Speed

luminati mobile response times

Luminati did pretty well in the response time department:

With Luminati mobile proxies, the average and median times didn’t vary as much, but the IPs were slower compared to the regular residential proxies.

Luminati Dedicated Proxies

Luminati offers datacenter proxies, as well. You can buy them either shared (and pay for usage or per IP) or private.

For the tests I used 500 of the company’s private IPs.

Luminati Dedicated Proxy Features

  • Traffic – Paid traffic 0.1$/GB. There is a possibility to choose unlimited bandwidth, but then the IP price increases to 0.5$.
  • Pool Size – Luminati’s datacenter IP network consists of over 420 thousand proxies.
  • Locations – On their website, the company claims to have datacenter IPs in over 90 different countries. It’s safe to say its proxies are all around the world.
  • Authorization Method – Both credentials (IP:PORT:USERNAME:PASSWORD) and whitelisting are available authorization methods. Credentials are specific for “zones” that you create for yourself.
  • Filtering – Filtering by location is done by creating “zones”, where you choose the amount of IPs wanted from whichever location you choose.
  • Supported Protocols – HTTP and SOCKS5.

Luminati Dedicated Proxy Performance

  • Stability

When I started out at 50 concurrent connections, the success rate was reasonable, at around 76%It stayed stable for most of the test, but when I went up to 500 instances, the success rate dropped to a not so encouraging 43%. 

performance by concurrent connections luminati

Curiously, blocks were the main reason of the imperfect success rate. However, with 500 instances the block rate dropped but connection errors skyrocketed!

I got the impression that Luminati’s infrastructure isn’t the most advanced and it can’t really handle a load this big.

  • Scraping performance

With 300 concurrent connections the first thing I noticed was that Yandex and Google were instantly blocked.

That’s hardly surprising: let’s not forget that datacenter IPs are not that hard to recognize – especially with 300 instances at once.

In general, proxy service providers are aware of these issues and would offer you proxies optimized for specific scraping target. But with Luminati, the price soars with any added convenience, so I am not really sure how much would it cost to ask for that optimization.

  • Speed

Luminati’s average response time is around 4.4s, which isn’t the greatest for datacenter proxies. Even if we discount the outlying response speed to Wayfair, the average response speed with 300 concurrent connections is around 3.3s – again, not the best. 

luminati dedicated response times

Luminati Customer Support

Luminati has live chat support and a ticket system in the dashboard.

The answering time in the live chat is great: it usually took me within 5 minutes to receive a reply. I tried asking technical questions, and got a detailed explanation every time. 

However, with the tickets, Luminati’s customer support responded to us only after 5 hours. So, I can only conclude their ticketing system works less efficiently.

Luminati Conclusion

Luminati has all the features you would ever need from a proxy provider, but they do come with a high priceEven though the starting price point isn’t too steep, every choice you make to improve the proxies will add up and your wallet might suffer. 

Luminati’s residential and mobile proxies are generally really stable and rather fast. Despite encountering a few timeouts, we got very few connection errors. There were, however, some issues with blocked IPs, especially with search engines like Google and Yandex. 

Reviewing private proxies unveiled a surprising performance drawback: after increasing the number of concurrent connections, the datacenter IPs simply started dropping dead. Perhaps it was a fluke, but it can also mean Luminati might not have the best infrastructure out there.

Even though they are marketed towards businesses, it seems that if you are planning to scale up your operations, this provider won’t be your best choice.

Still, Luminati is the biggest kid on the block – perhaps no longer the best in all regards but with massive power to either improve themselves or try and suffocate everyone else.

Rating: 8.9

Luminati Alternatives

When choosing a provider, it’s important to do your research to find the best one for your needs. 

This stands especially true for expensive B2B services.

I suggest you have a look at our comparisons of best residential proxy providers and best private proxies

We’ve also compared Luminati with several other leading proxy providers to see how they fare against one another. Feel free to read our articles on: https://proxyway.com/comparisons

 

Luminati FAQ

What Is the Luminati Network?

The Luminati network is a collection of IP addresses the company provides to its customers to use as proxies. It includes residential, static residential, datacenter, and mobile proxies.  

How to Use a Luminati Proxy?

You can use Luminati paid proxies by registering on their website and buying one of the proxy plans. 

What Is the Luminati SDK Engine?

The Luminati SDK Engine is a computer code which developers can add into their apps. With the SDK, people who use these apps lend their IP addresses and traffic to Luminati – basically, they become residential proxies for Luminati’s customers. 

How to Use Luminati Proxy Manager?

Luminati provide detailed usage instructions in their FAQ and GitHub