Hi Denis,

Thank you for taking the time to share your honest feedback. It means a lot, and it helps us continue improving our service as a whole.

Regarding the account verification, this process is automated and can be triggered early on if activity exceeds limits on rate-limited websites. It is designed to protect users and ensure compliance with our Terms of Service (https:// www. webshare .io /terms). We understand that it can feel unexpected, and we are always working on improving clarity around this process.

For refunds, we issue them when the account meets the eligibility criteria outlined in our policy. If usage goes beyond those limits, a refund may not be available.

As for payment options, Webshare currently supports Google Pay, Apple Pay, and major card-based payment methods such as Visa, Mastercard, American Express, Discover and Diners, China UnionPay, JCB, Cartes Bancaires, and Interac. Google Pay and Apple Pay are also available on the mobile version of our website. While we do not currently have plans to add additional payment methods, we have shared your feedback internally with our team.

Thank you again for your thoughtful review. If you ever need help or have further questions, feel free to reach out to us at support @ webshare .io.

Hi Pipi,

Thank you for sharing your feedback, and we’re sorry to hear about your experience.

To clarify, account restrictions are not applied arbitrarily. Our automated verification system is triggered when certain types of activity exceed limits on rate-limited websites. This process ensures compliance with our Terms of Service (https:// www. webshare .io /terms) and helps protect all users from misuse.

Regarding refunds, we offer them when certain eligibility requirements are met, including staying within a low usage threshold and contacting our support team to request the refund. If those requirements are not met, a refund may not be available.

If you have any questions about your situation or believe there has been a misunderstanding, please reach out to us at support @ webshare .io and we will be happy to assist you.

Hi Shaaban,

Thank you for sharing your experience, and we’re sorry to hear about the frustration you described.

Our verification system is an automated security measure triggered when account activity exceeds certain limits on rate-limited websites. During verification, proxy access may be temporarily paused while we confirm compliance with our Terms of Service (https:// www. webshare. io /terms).

Account suspensions are issued only when activity clearly violates these terms. Users may submit an appeal at any time, and all appeals are reviewed directly by our Compliance Team.

We were unable to locate an account based on the information provided in this review, but we’d be happy to look into this further. Please feel free to contact us at support @ webshare .io so we can assist you directly.

Hi Wangzutai,

To clarify, your account was not permanently banned at the time of this review. It was temporarily restricted through our automated verification process, which is triggered when certain types of activity exceed acceptable limits on rate-limited websites. This system is in place to protect users and ensure compliance with our Terms of Service (https:// www. webshare .io /terms). During verification, proxy access may be temporarily paused until the process is completed.

If you have questions about your account status or believe there is an issue with your balance, please reach out to us directly at support @ webshare .io so our team can assist you.

Hi there,

Thank you for your feedback, and we’re sorry to hear about the issues you encountered.

Our Chrome extension includes a clear option to connect and disconnect from proxies at any time, and uninstalling it follows the standard Chrome extension removal process.

The extension itself does not make any changes to a user’s server or system configuration — it only routes browser traffic through a selected proxy while it is active.

If you experienced any unexpected behavior, we’d be happy to look into it further. Please feel free to reach out to us at support @ webshare .io so our team can assist you directly.

Hi Jon,

We’re sorry to hear that your experience with our service wasn’t positive. We appreciate you sharing this feedback, and we’re committed to improving wherever we can.

The verification is an automated process triggered by your account’s activity. If similar activity continues after a verification is completed, the system may request verification again in the future to ensure ongoing compliance with our Terms of Service (https:// www. webshare. io /terms). This process is in place to protect all users and maintain service stability.

We understand how frustrating repeated interruptions can be, and we continually work to make our guidelines and restrictions clearer so users can avoid triggering verification unintentionally.

We appreciate you bringing this to our attention. If you have any further questions or need assistance, please feel free to contact us at support @ webshare .io — we’re here to help.

Hi Diesel,

We’re sorry to hear that your experience with our service wasn’t positive. We appreciate you sharing this feedback, and we’re committed to improving wherever we can.

The verification is an automated process triggered by your account’s activity. To protect our users from potential fraud and misuse, we monitor certain user activities in order to ensure compliance with our Terms of Service (https:// www. webshare .io /terms).

To clarify, the restricted activity page within the verification flow is designed to show which categories of requests led to the verification being triggered. Selecting any category will take you to your Activity Page, where you can review the related proxy requests from the past 24 hours up to 5 days to understand what may have caused the verification for your account.

We truly appreciate you bringing your experience to our attention. Should you need anything else or have further concerns, please reach out to us at support @ webshare .io. Our team is always ready to help!