Comments on: Smartproxy Review

By: James

James — Wed, 30 Oct 2024 02:10:15 +0000

Smart proxy offers wallet payment method.
I have hundreds of dollars left and I don’t use smart proxy anymore so I asked for a refund but they said they can never give me back my wallet balance.
I am very upset.

By: Rigagit

Rigagit — Wed, 04 Sep 2024 11:28:34 +0000

I registered on the site, before that I read the user agreement IN WHICH NOT a word about regional blocking. In the end, I used cryptocurrency to top up the balance of the site and after that my account was disabled 🙂
I contacted support, they say that their FAQ says about denial of service to people from Russia / Belarus. In the user agreement there is no word about it, money cannot be returned. They are thieves

By: Roberto Sousa

Roberto Sousa — Thu, 15 Feb 2024 11:16:03 +0000

I recently had an experience with Smartproxy that I feel compelled to share. Despite my efforts to resolve an issue related to my last purchase, I was met with repeated diagnoses based on the same data without consideration for my side of the story. I want to make it clear: I have not misused the product in question since my purchase. Yet, the focus remained solely on their diagnostic tools, disregarding the possibility of flaws within their system.

I have decided not to pursue this matter further with Smartproxy. It’s disheartening to invest time in seeking a resolution only to be met with a lack of willingness to listen or adapt their responses. Therefore, I’ve chosen to cease using their services and have started engaging with another company. This decision comes after realizing there are unresolved billing issues, which, in my view, Smartproxy is not prepared to acknowledge.

I am sharing this review not out of spite but to inform others of my experience. It’s crucial for customers to be heard and for companies to be open to feedback, especially when it concerns potential flaws in their system. I will also be taking legal steps to ensure my rights are protected and plan to share my experience across various review platforms to provide a comprehensive account of my dissatisfaction with Smartproxy.

To anyone considering Smartproxy, I advise you to proceed with caution and ensure that your expectations align with the service and support they are prepared to offer.

By: Chris Becker

Chris Becker — Mon, 07 Nov 2022 08:48:53 +0000

In reply to Jeff. Hi Jeff. You should contact the provider's customer support. They should be able to help you solve the issue.

By: Jeff

Jeff — Sun, 06 Nov 2022 12:05:26 +0000

Hi, i keep getting deactivated whenever i try to verify my account.

By: Chris Becker

Chris Becker — Mon, 21 Mar 2022 07:58:04 +0000

In reply to Ly Luong. Hi Ly. According to its FAQ, Smartproxy might block Stripe. It's best if you contact them and ask directly.

By: Ly Luong

Ly Luong — Fri, 18 Mar 2022 09:24:18 +0000

Hi Do you have UK proxy that support Iphone and can connect to website like Stripe? Thank you!

By: Chris Becker

Chris Becker — Thu, 01 Oct 2020 13:54:36 +0000

Sorry zhang, we don’t have the ability to check that. You can try asking Smartproxy directly.

By: zhang

zhang — Wed, 30 Sep 2020 11:47:42 +0000

Please help me to check whether these IP is your company’s proxy IP. If so, I will buy your proxy.I have a lot of agency needs.73.124.158.247,45.50.52.81,72.184.6.215

By: Gregorydeedo

Gregorydeedo — Thu, 03 Sep 2020 13:51:09 +0000

Hello. And Bye.

By: Chris Becker

Chris Becker — Mon, 24 Aug 2020 06:58:27 +0000

Thanks for the heads up!

By: hacker

hacker — Mon, 10 Aug 2020 08:34:00 +0000

Hey, the discount only is 20% now. thanks