When we attempt to purchase from Evomi, PayPro requires extensive personal information, which raises serious privacy concerns. As customers, we are trying to buy a product from Evomi, not from PayPro so Evomi should be fully responsible for handling any issues that arise during the payment process.

What’s even more concerning is that our credit card information is saved in a PayPro account automatically, even if we did not intentionally create an account there. This account seems to be created on our behalf by Evomi during the checkout process without clear consent or notification.

If something were to happen to our Visa card or personal data, Evomi would likely just refer us to PayPro, which is unacceptable. We are your customers not PayPro’s and we believe Evomi should take full responsibility for any issues arising from the payment system it has chosen to use.

We strongly urge Evomi to take immediate action to resolve this issue and to offer alternative payment options that respect customer privacy and provide better security and accountability.

Hello Gamma,

Thank you for reaching out and sharing your feedback.

We apologize for the inconvenience caused by using our static proxies. As you mentioned in our live-chat, there was indeed a 5-minute timeout in place that was not suitable for your specific needs.

Following your report, our team investigated this and had adjusted the timeout settings to better accommodate your needs and those of others with similar requirements for long-duration tasks – This update ensures that timeouts will no longer hinder your activities.

You should have received an update from our team about these changes approximately two days after your initial contact.

Thank you for your patience and understanding, we hope you can give Evomi a second chance.

Kind regards,
Evomi Team